Metric benchmarking involves tracking operations over time and comparing the performance against that of similar companies within one industry.
| Title | Metric benchmarking |
| Publication Type | Journal Article |
| Year of Publication | 1998 |
| Authors | Blankenship, L, Olstein, M, Liner, B |
| Pagination | p. 57-62 |
| Date Published | 1998-06-01 |
| Publisher | American Water Works Association |
| Place Published | Denver, CO, USA |
| Keywords | administration, benchmarking, efficiency, monitoring, sdiman, water authorities |
| Abstract | Metric benchmarking involves tracking operations over time and comparing the performance against that of similar companies within one industry. Water utilities can use this technique for: management review, strategic planning, outsourcing of services, reports to management, and system acquisition. |
| Notes | 7 ref. |
| Custom 1 | 202.5 |
