| Title | Customer relations management. Part B. Draft customer services guidelines, urban water and sewerage authorities, Tanzania |
| Publication Type | Miscellaneous |
| Year of Publication | 2001 |
| Authors | Coates, S, Sansom, K |
| Secondary Title | WELL study |
| Volume | no. 514 |
| Edition | Draft |
| Pagination | vii, 50 p. : 7 boxes, 14 fig., 2 tab. |
| Date Published | 2001-01-01 |
| Publisher | Water, Engineering and Development Centre, Loughborough University of Technology, WEDC |
| Place Published | Loughborough, UK |
| Keywords | consumers, guidelines, institutional aspects, marketing, non-governmental organizations, partnerships, private sector, sdiafr, sdiman, sewerage, tanzania, water authorities, water supply |
| Custom 1 | 202.6, 302.6, 824 |
